Terms & Conditions

Please read these terms carefully before shopping with us

Last Updated: January 9, 2026

Introduction

Welcome to US Catalog. These Terms and Conditions ("Terms") govern your use of our services, including purchases made at our retail stores located at:

  • Store 1: Anantchhaya Complex, Shop No. 1/2, Amin Marg, Rajkot (Accessories & Cosmetics)
  • Store 2: Pramukh Swami Arcade Complex, Near Metro Shoes, Malviya Chowk, Rajkot (Kids Footwear)

By shopping with us or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not make purchases from our stores.

About US Catalog

US Catalog is Rajkot's premier destination for fashion accessories and beauty products. We specialize in:

  • Premium Handbags and Watches
  • Fashion Jewellery (Necklaces, Earrings, Bangles, Bracelets)
  • Hair Accessories and Hair Appliances (Dyson, Philips, Vega)
  • Cosmetics from top brands (Colorbar, Sugar, Maybelline, L'Oreal, Kay Beauty)
  • Skincare products (Cetaphil, Minimalist, Pilgrim)
  • Premium Perfumes and Beauty Essentials
  • Kids Footwear

We are committed to providing authentic products and exceptional customer service.

Product Information and Availability

Product Authenticity

All products sold at US Catalog are 100% authentic and sourced directly from authorized distributors and brand partners. We guarantee the genuineness of all branded products including:

  • Cosmetics: Colorbar, Sugar, Maybelline, L'Oreal Paris, Kay Beauty, Lakme, NYX, etc.
  • Hair Appliances: Dyson, Philips, Vega, Havells
  • Skincare: Cetaphil, Minimalist, Pilgrim, The Ordinary
  • Perfumes: International and premium domestic brands

Product Availability

While we strive to maintain adequate stock of all products, availability may vary. We reserve the right to:

  • Limit quantities available for purchase
  • Discontinue any product at any time
  • Refuse service to anyone for any reason

Pricing

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices without prior notice. However, price changes will not affect orders already confirmed.

Purchase and Payment Terms

Payment Methods

We accept the following payment methods at our stores:

  • Cash
  • Credit/Debit Cards (Visa, Mastercard, RuPay)
  • UPI Payments (Google Pay, PhonePe, Paytm, etc.)
  • Digital Wallets

Payment Processing

All payments must be completed at the time of purchase. We do not offer credit facilities or installment plans unless specifically arranged through authorized third-party providers.

Important: Please retain your purchase receipt/invoice as proof of purchase for returns, exchanges, or warranty claims.

Returns and Exchange Policy

General Return Policy

We want you to be completely satisfied with your purchase. Our return and exchange policy varies by product category:

Product Category Return Period Conditions
Fashion Accessories (Handbags, Watches, Jewellery) 7 days Unused, with original packaging and tags
Cosmetics (Unopened) 3 days Sealed, unused, with receipt
Hair Appliances 7 days Manufacturing defects only, with warranty card
Kids Footwear 7 days Unworn, with original box

Non-Returnable Items

The following items cannot be returned or exchanged for hygiene and safety reasons:

  • Opened or used cosmetics and skincare products
  • Opened perfumes
  • Hair accessories (clips, hairbands) once opened
  • Pierced earrings
  • Items purchased during clearance sales (unless defective)

Exchange Process

To initiate a return or exchange:

  1. Bring the product to the original store of purchase within the specified return period
  2. Present your original receipt/invoice
  3. Ensure the product is in its original condition with all tags, packaging, and accessories
  4. Our staff will inspect the product and process your exchange or refund

Refund Process

Approved refunds will be processed within 7-10 business days through the original payment method. For cash purchases, refunds will be provided in cash at the store.

Warranty and Defective Products

Manufacturer's Warranty

Many of our products, especially hair appliances and watches, come with manufacturer's warranties. The warranty terms are:

  • Dyson Products: 2-year manufacturer warranty
  • Philips Hair Appliances: 2-year manufacturer warranty
  • Vega Products: 1-year manufacturer warranty
  • Watches: 6 months to 1 year (varies by brand)

Defective Products

If you receive a defective product, please notify us within 48 hours of purchase. We will:

  • Replace the product with an identical item (subject to availability)
  • Offer a full refund if replacement is not available
  • Assist with warranty claims for manufacturer defects

Note: Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Customer Conduct

When visiting our stores, we expect all customers to:

  • Treat our staff and other customers with respect and courtesy
  • Handle products carefully and avoid damaging merchandise
  • Follow store policies regarding product testing (especially for cosmetics)
  • Not engage in any form of theft, fraud, or inappropriate behavior
  • Supervise children to ensure their safety and prevent damage to products

We reserve the right to refuse service or ask customers to leave if they violate these conduct guidelines.

Promotional Offers and Discounts

We periodically run promotional offers and discounts. Please note:

  • Promotions are valid for the specified period only
  • Discount codes or offers cannot be combined unless explicitly stated
  • Promotional items may have different return policies
  • We reserve the right to modify or cancel promotions at any time
  • Offers are subject to product availability and stock limitations

Intellectual Property

All content related to US Catalog, including our logo, store designs, marketing materials, and product descriptions, are protected by intellectual property laws. You may not:

  • Use our branding or logos without written permission
  • Copy or reproduce our marketing materials
  • Misrepresent your affiliation with US Catalog
  • Use our intellectual property for commercial purposes

Product Care and Safety

Cosmetics and Skincare

  • Always perform a patch test before using new cosmetic products
  • Check expiration dates and discontinue use if product changes color or odor
  • Keep cosmetics away from direct sunlight and excessive heat
  • Do not share cosmetics to prevent infection

Hair Appliances

  • Read and follow manufacturer instructions carefully
  • Do not use electrical appliances near water
  • Keep appliances away from children
  • Regular maintenance extends product life

Jewellery Care

  • Store jewellery in a cool, dry place
  • Clean regularly with appropriate methods for the material
  • Remove jewellery before swimming or bathing
  • Avoid contact with perfumes, lotions, and chemicals

Limitation of Liability

To the maximum extent permitted by law, US Catalog shall not be liable for:

  • Indirect, incidental, or consequential damages arising from product use
  • Allergic reactions or skin sensitivities to cosmetic products
  • Damage caused by improper use or failure to follow product instructions
  • Loss or theft of purchased items after leaving our stores
  • Delays in service due to circumstances beyond our control

Our total liability for any claim shall not exceed the purchase price of the product in question.

Privacy and Data Protection

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By shopping with us, you consent to our collection and use of your information as described in our Privacy Policy.

We will never sell your personal information to third parties, and we implement appropriate security measures to protect your data.

Dispute Resolution

If you have any concerns or disputes regarding your purchase or our services:

  1. Contact our store staff or management directly
  2. We will make every effort to resolve the issue amicably
  3. If resolution cannot be achieved, disputes will be subject to the jurisdiction of Rajkot courts, Gujarat, India

Modifications to Terms

US Catalog reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting at our stores or on our digital platforms. Your continued patronage after any modifications constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms and Conditions, please visit either of our stores or contact us:

  • Email: Uscatalogspvtltd@gmail.com
  • Phone: +91 97371 04444
  • Instagram: @us_catalog_

Acknowledgment: By making a purchase at US Catalog, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Need Assistance?

Our team is here to help you with any questions about our terms and policies

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